How do I care for my glassware?
White designs are perfectly dishwater safe, but metallic and colored designs should be hand washed to prevent any chipping or fading of inks.
Bamboo lids should be hand-washed as well. Wood is a porous material, so make sure to wash after use to prevent any damage.
Glass straws are dishwasher safe! We recommend putting them in their own little utensil slot so they aren't banging into forks and spoons.
Mugs are hand-wash only!
How do I care for my apparel?
Embroidered apparel can be machine-washed cold. For best results, wash inside-out on a gentle cycle with a mild detergent. Tumble dry on low-heat.
How long before my order ships?
Usually, we pack orders within a day or two of receiving them. That said, if there is a shop update or a huge influx of orders - processing times would be a week.
If your order contains an item for preorder, the whole order will ship together with the preorder. That means if you place an order for something in stock and something with an estimated ship date of mid September, everything will ship together in mid September.
Please know that preorder shipping estimates are just that - estimates! Please be patient and know that when I get preorders in, I'm immediately getting to work packing them up 🙂
Do you wholesale your products?
Yes! Cheerware items are available for wholesale on Faire, click here to find products for your shop!
Do you have an affiliate program?
Why yes I do! If you're a content creator and want to share Cheerware with your audience, create an affiliate link here
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at firstname.lastname@example.org